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Park Plaza London Waterloo Hotel, London
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Key details
About the Hotel
6 Hercules Road,
London,
United Kingdom,
SE1 7DP,
Greater London
Park Plaza London Waterloo is a stylish and ultramodern hotel that caters to both business and leisure travelers. It features a rooftop Executive Lounge offering panoramic views of London and a convenient location near major attractions. Guests can enjoy a blend of contemporary design and authentic dining experiences, making their stay memorable.
Location
Located within walking distance of iconic landmarks such as the London Eye, Big Ben, and the Houses of Parliament, the hotel offers easy access to the city's vibrant culture. It is a short 10-minute walk from Waterloo Train Station and a 2-minute walk from Lambeth North Tube Station via the Bakerloo Line. The proximity to key attractions makes it an ideal base for exploring London.
Rooms
The hotel offers 494 contemporary rooms equipped with modern amenities like free Wi-Fi, a smart TV, and a mini-bar. Superior King Rooms feature city or atrium views, showcasing elegant decor paired with ELEMIS bathroom amenities. Family accommodations are designed to ensure comfort, with options for up to two adults and two children. Accessible rooms are available, including a complete wet room shower for ease of use.
Eat & Drink
Florentine Restaurant & Bar serves a Brasserie-style menu emphasizing wood-fired flatbreads, steaks, and a noteworthy 2kg Herculean Truffle Burger. Guests can also experience the on-site illy Caffè, which combines Italian coffee traditions with modern design for a relaxing atmosphere. ARCA introduces Portuguese sharing plates influenced by Asian flavors, complemented by innovative cocktails curated by a Michelin-starred chef.
Leisure & Business
The hotel features a 15-meter swimming pool, sauna, steam room, and fully equipped fitness center. For business travelers, there are six well-designed meeting rooms with natural daylight, advanced audiovisual equipment, and high-speed Wi-Fi. The Reassuring Meetings & Events Programme implements enhanced safety protocols for added peace of mind.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 50 per day
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun terrace
Sauna
Steam room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
6 Hercules Road,
London,
United Kingdom,
SE1 7DP,
Greater London
Map view
street view
6 Hercules Road,
London,
United Kingdom,
SE1 7DP,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
3300 ft
Garden
Buckingham Palace
1.2
mi
Church
Westminster Abbey
4500 ft
Square
Trafalgar Square
1.2
mi
Elizabeth Tower - Houses of Parliament
Big Ben
1.1
mi
Museums
The British Museum
1.6
mi
Castle
Tower of London
1.7
mi
Gallery
Tate Modern
1.2
mi
Public Building
Houses of Parliament
3900 ft
Market
Borough Market
1.4
mi
Museums
National Gallery
1.3
mi
Harbor
Tower Bridge
1.7
mi
Clive Steps
Churchill War Rooms
4900 ft
Museums
Imperial War Museums
2300 ft
Gallery
Tate Britain
1.1
mi
Church
St Paul's Cathedral
1.2
mi
Aquarium
SEA LIFE Centre London Aquarium
2600 ft
Opera House
Covent Garden
1.6
mi
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
1.0
mi
Garden
The Oval
1.2
mi
Church
Westminster
1.4
mi
Square
Piccadilly Circus
1.5
mi
Palace
St James's Park
1.2
mi
Bridges
Westminster Bridge
2900 ft
Monuments and Landmarks
Monument Tube
1.4
mi
Museums
Museum of London
1.5
mi
Events
Somerset House
1.3
mi
The Shard 32 London Bridge Street
The Shard
1.6
mi
Nearby
Museums
Florence Nightingale Museum
1900 ft
Restaurants
The Italian Cotto
1000 ft
89 Westminster Bridge Road
Joy Taste Restaurant
800 ft
2 Hercules Road Lambeth
Riverside 2
1000 ft
18-20 Kennington Road
The Horse and Stables
1000 ft
122-124 Westminster Bridge Road
Perdonis
1000 ft
18-20 Kennington Road
Cafe Ishaq
1200 ft
48 Kennington Road Lambeth
PubLove @ The Steam Engine
1000 ft
41-42 Cosser Street
The Three Stags
1200 ft
67-69 Kennington Road
Unwined Waterloo
1400 ft
137 Lower Marsh Lambeth
Sino Thai
1600 ft
127-128 Lower Marsh
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Good service
Great location
Basic rooms
Average dining
7.6/10
Very good
Rooms
7.9
Location
8.5
Service
8.2
Dining
7.1
Guest reviews
7.6/10
based on 29 review
8.2
8.2/10based on 14417 review
Brian
United Kingdom,
May
2024
7.8/10
The hotel offers very clean and lovely rooms, with warm bathroom products, and some rooms adapted for disabled persons. The makeup lighting in the bathroom could be better. The service is exceptional, with all staff being very friendly, attentive, and helpful. The location is convenient, close to Lambeth North station and attractions like the London Eye. The dining experience is slightly better than average but still expensive. The facilities are good overall.
Rooms
8.0
The rooms are clean and lovely, with some adapted for disabled persons.
Service
9.0
The staff are all very friendly, attentive, and kind, especially Jennifer at the breakfast dining room.
Location
8.0
The location is convenient, close to Lambeth North station and other amenities.
Dining
7.0
The dining experience is slightly better than average but still expensive for what you get.
Facilities
7.0
The facilities provided are good.
Billy
United Kingdom,
April
2024
8.2/10
The hotel offers comfortable and pleasant rooms with excellent in-room control systems, but the dining experience may not meet expectations. The service is top-notch with friendly and helpful staff. The location is superb, just a stone's throw away from major attractions.
Rooms
8.0
My room wasn't very hot, it was on the good side and clean, and the full control system for lighting, curtains, and in-room service made my stay very pleasant and comfortable.
Service
9.0
The service was really good, with friendly and helpful staff offering great room service, dry cleaning, housekeeping, laundry, and even a welcome drink.
Location
9.0
The location was first rate, just across from a tube station, and within a short walk to Big Ben bridge, London Eye, and other major attractions.
Dining
7.0
Although the dining experience was not great on my second day, the Mediterranean dishes eventually arrived and were sublime, setting me up nicely for visiting nearby sights.
Facilities
8.0
The hotel offers a range of facilities making the stay very convenient and enjoyable, and despite a few hiccups in the dining experience, the amenities and services provided make it a worthwhile choice.
Henry
United Kingdom,
April
2024
7.8/10
The hotel is well-located, close to an underground station and within walking distance to many London attractions. The rooms are modern but lack privacy, with some minor cleanliness issues. The service is exceptional, providing all necessary amenities promptly. The dining experience is mixed, with good food but slow service. Overall, a convenient choice in a prime location.
Rooms
7.0
The rooms are high tech with lighting control via an iPad, though lacking privacy. Some cleanliness issues were present.
Service
9.0
The service is top-notch, with prompt responses and all modern conveniences available. Very accommodating and proactive staff.
Location
8.0
The hotel is ideally situated near the river bank, with easy access to public transportation and key London landmarks.
Dining
7.0
The dining experience is a bit mixed, with good food options but slow seating and table clearing. Room for improvement in service efficiency.
Facilities
8.0
The facilities are comprehensive, offering a range of services suitable for travelers.
Bobby
United Kingdom,
April
2024
7.4/10
I've stayed at this hotel many times and enjoyed the lovely view from my room. It felt pretty basic but cozy overall. Getting a free bottle of wine instead of room cleaning was a nice touch.
Rooms
7.0
The rooms felt basic but cozy, with a lovely view. I appreciated the free bottle of wine in lieu of cleaning the room.
Service
9.0
The staff left a handwritten welcome note and treats in my room, which was a lovely surprise after a long day of sightseeing. They were helpful in resolving any issues and full of great advice for exploring the city.
Location
8.0
The hotel is pretty central, within walking distance to popular attractions like the London Eye and Westminster. It's convenient for both business and leisure travelers, being just a short walk from Lambeth North metro station.
Dining
6.0
The dining experience was average; the English breakfast was dull without much variety. However, there was a good selection to choose from.
Facilities
7.0
The hotel had the necessary facilities but nothing extraordinary to offer besides the location. It was a bit too small and busy for the size of the hotel.
Good service
Basic rooms
John
United Kingdom,
April
2024
7.4/10
The hotel had hi-tech rooms operated from an iPad, although the blue glow at night was a bit annoying. The courtyard-facing rooms were quieter, but some plumbing noise was noticeable. Cleaning only done till the sofabed was opened. Staff were generally friendly but some encountered language barriers. Location was good with access to metro and buses, albeit a bit away from central attractions. Dining offered a satisfying breakfast spread.
Rooms
7.0
Rooms were hi-tech with some noise issues and cleaning concerns.
Service
7.0
Staff were friendly overall, but some language barriers were present.
Location
8.0
Good location with easy access to transportation, though not in the heart of the city.
Dining
8.0
The breakfast offered a satisfying selection.
Facilities
7.0
Facilities were decent overall.
Jonathan
United Kingdom,
March
2024
8.2/10
I had a mixed experience at the hotel. The location is convenient, just a short walk to the London Eye and near Waterloo station. The service was welcoming and helpful. However, the room temperature was hard to control, and noise from other guests was bothersome at times.
Rooms
7.0
Despite the view over the train station and parts of the London Eye, the room was cold even with the heating turned up to the max. The small toilet cubicle in the room was a bit inconvenient.
Service
9.0
The service was very welcoming and helpful, especially with my booking. They efficiently resolved small problems due to a misunderstanding.
Location
8.0
The hotel's location is ideal for Waterloo station and The Vaults, and a short walk to the London Eye. Perfect for short or long stays, but might disappoint first-time visitors to London.
Dining
8.0
The dining experience was fantastic with lots of options, but healthier choices for children could be improved. The smoked fish was a highlight.
Facilities
9.0
The hotel has a nice range of facilities, including room service, dry cleaning, and housekeeping.
convenient location
room temperature control
Ann
United Kingdom,
March
2024
8.2/10
The hotel is very modern and spacious, with excellent standards. I had to request a room change due to the bed setup, but overall, it was clean and tidy. The service, especially from the events team, was fantastic, although there were some struggles with cleaning staff visibility. The location is perfect for exploring London and offers easy access to attractions. The dining experience had some ups and downs, with good value for money but lacking in certain areas.
Rooms
8.0
The room I eventually stayed in was spacious, modern, and to an excellent standard. However, the initial room with two single beds was not suitable for a solo traveler.
Service
9.0
The service, particularly from the events team and cleaning staff, was fantastic. However, there were some visibility issues for the cleaning staff near the glass walls.
Location
9.0
The hotel's location is excellent, just a short walk from the London Eye and near both Lambeth North and Waterloo Tube stations, making it very convenient for exploring the city.
Dining
7.0
The dining experience had its ups and downs, with good value for money but lacking condiments and some essential utensils. The Pork Belly dish was seriously yummy.
Facilities
8.0
Modern rooms
Room bed setup
Edward
United States of America,
February
2024
6.8/10
I had a mixed experience at the hotel. The rooms were spotless, but quite tiny, making it easy to hear everything from the neighboring rooms. However, the central panel for lights was a thoughtful touch to avoid disturbing others. The service was a bit hit or miss, with some staff being amazingly helpful and friendly, while others were a bit rude, like when I got nudged out of the way by a waitress. The location was perfect, just a minute's walk to the Bakerloo line and close to many attractions, but the dining experience left much to be desired with limited options and average quality. Overall, a decent stay with some notable downsides.
Rooms
7.0
The rooms were spotless, but tiny, and soundproofing could be improved.
Service
6.0
The service was a mix - some staff were amazing, while others were rude. Room service and housekeeping were friendly and helpful
Location
9.0
The location is perfect, just a minute's walk to the Bakerloo line and close to many attractions.
Dining
5.0
The dining options were limited and not very relaxing.
Facilities
7.0
The hotel has some useful facilities like room service, but the dining experience was lacking.
Matt
United Kingdom,
February
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were clean, modern, and comfortable, and being close to the tube made it super convenient for exploring London. The breakfast was lovely too. The only downside was the dining area being crowded during peak times.
Rooms
9.0
The rooms were clean, modern, and comfortable. It was a great location close to the tube.
Service
9.0
The staff here turned a bad situation into a good one and were extremely helpful and friendly. A special shout-out to Jennifer, who made our breakfast experience delightful.
Location
9.0
The hotel's location near Lambeth North tube station was excellent for commuting around. It was also conveniently close to many London landmarks like the London Eye and Westminster.
Dining
8.0
The dining experience was very good with plenty of variety, although I recommend going for breakfast early due to queues during peak hours.
Facilities
9.0
The hotel facilities were top-notch, with everything well-maintained and in good condition.
Susan
United States of America,
January
2024
8.0/10
The hotel had everything you could ask for in a room: great air conditioning, good privacy blinds, soundproof walls that kept our stay peaceful even with families nearby, and a modern, clean space with thoughtful extra treats on the table. The location was ideal for our London adventures, being close to the tube stations and key attractions like the London Eye and Big Ben. The dining experience, though not perfect, offered some delicious options like cinnamon rolls. Overall, our stay was comfortable, convenient, and welcoming.
Rooms
9.0
The rooms were clean, modern, and filled with nice extras.
Service
7.0
The staff were friendly and resolved issues promptly.
Location
9.0
The hotel was perfectly situated near key London landmarks and transportation hubs.
Dining
7.0
The dining experience was decent with some tasty choices.
Facilities
8.0
The facilities were practical and met our needs during the stay.
Robert
United States of America,
January
2024
8.4/10
My stay at the hotel was fantastic. The rooms were clean, comfortable, and boasted a nice view. The service was impeccable, with friendly and helpful staff. The location was ideal for exploring the city, although slightly off the beaten track. The dining experience was satisfying, offering a good variety of food. The facilities were top-notch, ensuring a pleasant stay overall.
Rooms
9.0
My room was very large with a very comfortable king-sized bed. The decor was modern and the room was immaculate with very comfy beds and a very clean bathroom.
Service
9.0
The staff was courteous, approachable, and incredibly kind. They even surprised us with goodie bags and 'Park Bucks' to spend in the cafe. They were attentive to all our needs.
Location
8.0
The hotel's location was great, right in the middle of the city with easy access to public transportation. It was very convenient for sightseeing and exploring nearby attractions.
Dining
7.0
The dining experience was good, with a decent variety of food options available. The only downside was the inconsistent water flow in the shower, but otherwise, everything was satisfactory.
Facilities
9.0
The facilities at the hotel were excellent, providing everything we needed for a comfortable stay.
clean
shower inconvenience
Paul
United States of America,
January
2024
7.4/10
Staying at the hotel was a mixed experience. The rooms were exceptional, offering great views of the city, and they were very clean, modern, and contemporary. However, the proximity to what seemed to be staff quarters resulted in loud snoring and excessive noise disturbances.
Rooms
8.0
I was thrilled with the room I stayed in; it was exceptional with great city views and exceptionally clean. The modern and contemporary design added a special touch.
Service
7.0
The service at the hotel was impressive. Celebrating my daughter's 16th birthday was made memorable as they helped us change to a quieter room. The staff was friendly, professional, and served food promptly. However, there were some instances where the service was deemed unhelpful and incompetent.
Location
9.0
The hotel's location was fantastic with excellent travel links, right next to a tube station, and a short walk from key attractions near Waterloo Bridge. It was a great spot, providing easy access to both sides of the river, and the proximity to the Lambeth North tube station was a strong point.
Dining
7.0
My dining experience overall was good; however, there were some hiccups. While the breakfast provided was sufficient, there were cold sausages and beans. Nevertheless, being able to see famous parts of central London from my bedroom was an added perk.
Facilities
6.0
The hotel offered decent facilities. Though not perfect, they served their purpose adequately. The amenities provided were satisfactory.
Peter
United Kingdom,
December
2023
7.8/10
My stay at the hotel was fantastic! The rooms had a stunning view and were quiet and clean, but a second mug for coffee would have been perfect. The service was really attentive, creating a lovely atmosphere. The location, although close to an underground station, was in a high crime area, which was a bit concerning. The dining experience was chaotic at times, but the huge selection made up for it.
Rooms
9.0
The rooms were stylish, clean, and had a fantastic view. Everything I needed was there, except for a second mug for coffee.
Service
8.0
The service was lovely and attentive, with a nice relaxed yet professional atmosphere.
Location
7.0
The location was very close to an underground station, which was convenient, but the high crime area was a drawback.
Dining
7.0
The dining area was rather chaotic at times, but the great staff and huge selection of food made up for it.
Facilities
8.0
The facilities were good, with room service and dry cleaning available.
David
United Kingdom,
November
2023
7.8/10
My stay at the hotel was fantastic! The rooms were amazing, starting with the beautiful view and the automatically controlled lights and temperature. The Smart TV was a big plus, and the bed was absolutely comfy and large. However, the room was not clean on arrival or serviced during my stay. The size was decent, with a king-size bed, sofa, and desk, offering great views from a full-length window. The staff was friendly and helpful, though there were a few clumsy moments. The location was great, being a close walk to the London Eye and some restaurants, as well as very near the Lambeth underground station. The dining experience was delicious, with a variety of options to choose from, but the service could have been quicker. The facilities were well-equipped, though the breakfast room could use a bit more attention in terms of cleanliness. Overall, a good value for money stay.
Rooms
8.0
The rooms were amazing with impressive views, comfy bed, and great amenities.
Service
7.0
The staff was friendly and very hospitable, ready to fulfill any request.
Location
9.0
The location was excellent, close to major attractions and public transportation.
Dining
7.0
The dining experience was delicious with a variety of options, but service could have been more efficient.
Facilities
8.0
The facilities were well-equipped and offered a good range of services.
Harriet
United Kingdom,
November
2023
8.8/10
The hotel is in a perfect position, just in front of the tube station, with clean and modern rooms, comfortable beds, and a good bathroom. However, having a tub in the bathroom would be a nice addition. The staff is friendly, and the location couldn't be better for convenience.
Rooms
8.0
My room was spacious, clean, and modern with a comfortable bed and a good bathroom. The only thing missing was a tub in the bathroom.
Service
9.0
The service was friendly and accommodating, especially with room service. The hotel may not be in the center of London, but it's conveniently close to the train station, making travel to the center easy.
Location
10.0
The hotel's location is unbeatable, right in front of the tube station, making it extremely convenient for getting around London.
Dining
8.0
I enjoyed the dining experience with a good selection of English and continental favorites. The unlimited coffee was a nice touch.
Facilities
9.0
The facilities were great, with everything I needed for a comfortable stay.